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If you already have broadband and are outside your 1st year contract and want to switch to Tiscali broadband, you will need to obtain a MAC (Migration Activation Code) from your existing provider. For more details on MAC Code Migration click here Your existing service provider will normally provide the MAC within 5 working days of request. The MAC is valid for a period of 30 days from the date that it is issued. You will not be able to switch provider using a MAC code if your existing broadband is delivered via cable, such as Home Choice, NTL or Telewest line. In order to switch, your broadband must be delivered via your BT phone line. If you do wish to move from a cable provider to a new broadband provider you should cancel your cable service and order a BT line. Only once the BT line is active will you be able to register for Tiscali broadband on that line. How to obtain a MAC Code Below is a list of contact numbers for popular broadband providers in the UK that you can contact to obtain a MAC code. If your existing provider is not listed then contact your broadband customer service line and ask for a MAC code as you wish to change your broadband provider.
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