Ad hoc support
CommRich Per Incident Partner
No holidays. No sick pay. No car. No pension scheme. No redundancy payments.
The CommRich Per Incident Partner service offers you a ‘pay as you go’ informal agreement with CommRich to provide support as and when required.
It does not provide the same guarantees as the Premier IT Partnership Support service contract, however it can be a more cost-effective solution for organisations with a low IT incident rate.
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8 working hour response time for hardware issues
Full telephone support
Installation and configuration of equipment
Liaison with third parties to resolve any hardware/software issues
Advice on IT procurement
The Cost: £100 per month (excluding VAT) payable 3 months in advance.
Does not include on-site visits – hourly rate of £50.00 or part thereof, plus VAT.
Minimum charge 1 hour.
Please contact us to find out more about our services.