Support
CommRich Support Services
No holidays. No sick pay. No car. No pension scheme. No redundancy payments.
Computer hardware today is becoming more and more reliable. Unfortunately hardware problems do occur from time to time.
CommRich can accurately resolve problems with desktop PCs and servers, ranging from power supply unit failures to hard disk replacement. General IT administration can be a time-consuming task.
CommRich can manage your network for you, taking care of most activities.
We want to become your company’s IT Partner.
The CommRich Support Service is unique in its approach.
The Service:
- 8 working hour response time for hardware issues
- Full telephone support
- Procurement, installation and configuration of equipment
- Quarterly scheduled and emergency onsite IT visits
- Update you on latest IT advances
- Liaison with third parties to resolve any hardware/software issues
- Advice on all IT procurement
- Management of full client inventory of hardware and software
- Remote Management of server and desktop PCs